dhoni88's Privacy Policy

dhoni88 places the privacy of its users as its top priority. This Privacy Policy ("Policy") applies to the use of services provided through the dhoni88app.cam website and its Android and iOS apps.

By registering on our platform, creating an account, or using our services, you are considered to have accepted the terms of this Policy. Our full Terms and Conditions complement this Policy and both documents should be read together.

This Policy applies to users residing in Bangladesh. dhoni88's services are intended only for individuals aged 21 or older — we do not knowingly collect information from minors.

To operate our services properly and improve each user's experience, we collect the following types of information:

2.1 Information Provided Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Bank and mobile payment details (bKash, Nagad, Rocket, Upay, bank transfer — for transaction processing only)
• National ID or passport information for identity verification

2.2 Automatically Collected Information

• IP address and device identification details
• Browser type, operating system, and screen resolution
• Page view history, session duration, and click data
• Usage patterns collected through cookies and similar technologies
• Game play history and betting records

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may sometimes receive relevant information from third-party services. In such cases, the privacy policy of the relevant provider will also apply.

dhoni88 uses collected information only for specific and legitimate purposes. The main reasons for using information are described below:

3.1 Account and Service Management

• Creating and managing accounts
• Processing deposit and withdrawal transactions
• Personalising the gaming experience
• Applying bonuses and promotional offers

3.2 Security and Compliance

• Verifying user age and identity (21+ verification)
• Preventing fraud, money laundering, and other illegal activities
• Maintaining account security
• Keeping records for dispute resolution and auditing

3.3 Customer Support

Our 24/7 live chat and email support team may view relevant account information to resolve your issues quickly. This information is used for support purposes only.

3.4 Service Improvement

By analysing usage patterns, we improve the platform's speed, design, and game layout. This analysis is generally based on aggregated and anonymised data.

dhoni88 shares information with third parties only in limited and necessary circumstances:

4.1 Service Provider Partners

Trusted third-party partners handling payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management may receive certain information. These partners are contractually bound to maintain the confidentiality of that information.

4.2 Legal Obligations

Under applicable laws and regulations of Bangladesh, we are obliged to provide information if requested by a court or government authority. We will try to notify you before such disclosure, where legally permitted.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. We will provide advance notice in such circumstances.

4.4 With Consent

For any sharing of information beyond the above, we will obtain your explicit consent.

dhoni88 uses a multi-layered security framework to protect your information:

• SSL Encryption: All data transmitted through the website and app is encrypted using SSL technology, reducing the risk of data theft.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Restricted Access: Only authorised staff may access user information, and only when necessary.
• Regular Security Audits: Regular security reviews are conducted to identify system vulnerabilities.
• Suspicious Activity Monitoring: Automatic alerts are triggered when unusual login attempts or transactions are detected.

However, no one can guarantee complete security on the internet. We therefore ask you not to share your password with anyone, and to notify us promptly if you notice anything suspicious on your account.

dhoni88 uses cookies and similar technologies to improve the platform experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. They cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Help improve services by monitoring how the platform is used.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, this may limit some features of the platform.

We retain your information only for as long as necessary:

• All account and transaction information is retained while the account remains active.
• Even after an account is closed or deactivated, financial transaction records are kept for a specified period as required by law.
• Information relating to disputes or legal claims is retained until the relevant matter is resolved.
• Information used for marketing is deleted when you withdraw your consent.

You may request deletion of specific information; however, some information must be retained for a specified period due to legal or contractual obligations.

You have the following rights regarding your personal information:

8.1 Right to Know

You have the right to request what information we have collected about you and how it is being used. Contact our support team and a response will be provided within 30 working days.

8.2 Right to Correction

If any information stored in your account is incorrect, you may request a correction. Most information can be updated by yourself in your account settings.

8.3 Right to Deletion

In certain circumstances you may request deletion of your information. However, this right may be limited where there are legal obligations or ongoing transactions.

8.4 Right to Object to Processing

To stop marketing communications, notify our support team at any time. The request will be actioned within 7 working days of receipt.

dhoni88 is committed to ensuring its users play in a healthy and responsible manner. To this end, we monitor user gaming behaviour and assist with setting limits when needed. Reading our Responsible Gaming Guidelines will help you understand how we use this information to protect your interests.

Information collected for this purpose is used solely for user welfare — never for advertising or profit.

Our platform offers games from studios such as Pragmatic Play, Evolution, PG Soft, JILI, and Spribe. These studios may have their own privacy policies that apply to their software modules.

The same applies to payment gateways — the individual policies of bKash, Nagad, or other payment providers will apply separately to your transactions.

dhoni88 may review and update this Privacy Policy from time to time. Depending on the nature of the change, we will notify you as follows:

• For minor changes, the update date on this page will be revised.
• For fundamental or significant changes, advance notice will be sent to your registered email address.
• Continued use of the platform after a change has been made will be considered acceptance of the new policy.

To learn more about our services and this Policy, you can visit our About Us page, which contains detailed information about our operations and commitments.

If you have any questions, comments, or complaints about this Privacy Policy, please contact us:

• Live Chat: Contact us 24/7 directly via chat in Bengali or English.
• Email: [email protected]

We will try to respond to your request as quickly as possible. Complex privacy-related matters are resolved within a maximum of 30 working days.

Answers to general service questions can be found on our Frequently Asked Questions (FAQ) page, which covers common questions about accounts, payments, and bonuses.